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Management and Leadership Institute

The Management and Leadership Institute for the Universities of Louisiana (M&LI) is a two-semester program for mid-career faculty and staff who aspire to broadened academic, professional or administrative leadership roles.

Program Description

The Institute will immerse participants in a program designed to maximize their effectiveness in management roles. Participants will gain a deeper understanding for effective leadership in higher education. They will learn how to develop diverse, high-performing teams; manage and implement change; analyze financial, student and market data; and identify and seize opportunities in the increasingly competitive market driven environment of higher education.

Goals for Institute Participants

- Gain familiarity with contemporary challenges facing academic and administrative leaders. - Deepen understanding of fundamental perspectives and concepts of leadership as they apply in higher education. - Enhance personal and professional leadership competencies. - Advance the UL System by leading a system-based group project from conception through completion. - Increase understanding of important dimensions of higher education administration, including organizational structure and mission, governance, finance and budgeting, legal and regulatory issues, diversity and ethics.

Target Participant

The nominee should be one who has potential for increased leadership responsibility and achievement within higher education. Nominations for participation are submitted by campus presidents who recognize a need for an expanded pool of future leaders and want to recognize and encourage the development of designated colleagues to assume increasing leadership responsibility. Nominees must be willing and able to attend and participate in all curriculum sessions and other requisite activities.

Program Structure

Nine two-day sessions will be held over the course of two semesters, with each of the Universities of Louisiana hosting a two-day session. Participants will develop leadership skills and competencies by exploring case studies, presentations, and readings; engaging in group projects identifying, assessing and addressing a system-wide issue; and fulfilling an extended mentoring/job-shadowing component.


Quaneshia Armstrong

Grambling State University

Quaneshia is on a quest to build a career in which both academic and business acumen fuse for the betterment of not only the student population at Grambling State University (GSU), but also the institution itself.  As a current accounting lecturer, she finds great passion in lecturing introductory and and intermediate level undergraduate  accounting courses. She incorporates teaching strategies that demonstrate real world experiences by leveraging 10 years of direct leadership experience in Accounting, IT and Marketing positions at Fortune 500 and industry leading companies/firms such as Nike, Ernst and Young, LLP and Navient.  Having joined the faculty at GSU in 2017, Quaneshia has become greatly involved in various university and departmental committees such as SACSCOC, AACSB, and Student Advisory.  In addition to her role within the academia realm, Quaneshia provides services within GSU’s Office of Finance & Administration. Quaneshia serves under the direction of the COO as Operational Project Manager of special projects that supports the improvement of institutional operating effectiveness. Quaneshia is a licensed CPA and further extends her services to the community through her accounting and consulting firm, QuaSolutions LLC. She holds professional affiliations with Association of International Certified Professional Accountants (AICPA), Society of Louisiana Certified Public Accountants (LCPA), FBLA/PBL Professional Division, and National Association of Black Accountants (NABA). Her educational background includes a B.S. in business (accounting and computer information systems) from Grambling State University (Grambling, LA), and a MBA (accounting) from the Indiana Wesleyan University (Marion, IN). She is actively making plans to obtain her PhD in Accounting from an AACSB accredited institution with a projected start of Fall 2019. In her spare time, she enjoys reading, leisure photographing, and cooking vegetarian cuisines.

Ryan Bell

University of New Orleans

Ryan Bell is the interim Director of Service Learning at the University of New Orleans where she began work in January 2018 as the Coordinator for Special Projects in the Office of Academic Affairs. Ryan earned a B.A. in English from Texas Christian University followed by an M.S. in Library and Information Sciences from University of North Texas.  Shortly before graduating from UNT, she was offered a position in the School of Humanities at Rice University in Houston, Texas. Over the next 6 ½ years, Ryan’s responsibilities ranged from managing all of the School’s facilities, acting as the lead point of contact and signature authority for all Office of the Registrar processes initiated in the School, leading the promotion and tenure process for all Humanities tenure-track faculty, managing the $10 million budget of a research center, co-leading a Humanities staff reorganization project, and the development and coordination of undergraduate programming, such as internships, research fellowships, and community outreach.  In 2015, Ryan decided it was time to fulfill her lifelong dream of living in New Orleans.  She accepted a job as the Student Curriculum Coordinator for LSU’s School of Medicine, packed her things, and made her way to the only city where she has ever wanted to put down roots.  For two years, while climbing the learning curve inherent to moving from liberal arts to professional education, she planned clinical training for 3rd and 4th year medical students and searched for ways accreditation standards could be met without hindering students and medical educators in their day-to-day functions.  UNO lured her away from LSUHSC with an opportunity to put to use the myriad lessons learned and knowledge gleaned through years of working with university faculty, staff, students, administration, and advisory boards.  Now, as Interim Director of Service Learning, she exercises her skill sets finely tuned to assessing current programming, detecting gaps in offerings, and developing programming to enhance the student experience as well as the University’s relationships with community partners, stakeholders, and local industry.  Ryan is now a proud resident and home owner in Gentilly where she spends her free time listening to records, cooking, hosting friends, and working on hand-embroidered gifts for loved ones.

Dr. Michael Buckles

McNeese State University

Michael Buckles is dean of the College of Liberal Arts at McNeese State University. Prior to his appointment as dean, Buckles, a professor of music and violinist, served as interim dean from 2017-2018, and before that, as head of the W.A. and Dorothy Hanna Department of Performing Arts at McNeese from 2011-2017.   Before coming to McNeese in 2002 as an assistant professor, Buckles taught at Dillard University, Xavier University and the preparatory school at the University of New Orleans. Professional performance credits include violinist with the Louisiana Philharmonic Orchestra and the Aloha Piano Quartet, concertmaster of the Lake Charles Symphony and principal second violinist with the Rapides Symphony, as well as violinist with the Lake Charles Civic Ballet, Louisiana Choral Foundation and Lake Area Ballet.  At McNeese, Buckles is a member of several university committees, has served as the service-learning coordinator and is a recipient of the McNeese President’s Award for Outstanding Community Service. He also received a $10,000 grant to establish the National String Project Consortium site for string instrument education at McNeese – one of only 40 designated universities in the country and the only one in Louisiana.  He is currently serving on the boards of the UL System’s Service-Learning Council, F.G. Bulber Youth Orchestra and the Our Lady Queen of Heaven Catholic School.

Dr. Michele Caruso

Nicholls State University

Michele Caruso is the dean of students and an assistant professor at Nicholls State University.  Caruso began her career at Nicholls State 22 years ago as director of the University Counseling Center.  Over her years at Nicholls she has worked with student service and engagement areas, health and wellness, behavioral crisis management, victim services and advocacy, Title IX, and continues to teach undergraduate and graduate students.   In her current role she also provides leadership in Nicholls State’s diversity and inclusion efforts.  She holds a B.S. in psychology and M.Ed. in human services counseling from University of New Orleans and a Ph.D. in mental health counseling from Mississippi State University.  She is a Licensed Professional Counselor and Board Certified LPC Supervisor as well as a Certified Rape Aggression Defense Instructor.

John Paul Domiano

Southeastern Louisiana University

John Paul Domiano is the Budget Director at Southeastern Louisiana University.  He began as Budget Director in 2015 and responsibilities include oversight of the University’s current operating budget as well as long term financial analysis and planning. He received his B.S. from Southeastern Louisiana University and is a licensed CPA.  Prior to coming to Southeastern, Mr. Domiano served as the Audit Director for the Louisiana Community and Technical College system where he oversaw investigative, grant compliance, and risk based audits.  He also worked with the Louisiana Legislative Auditor’s Office where his primary responsibility was to identify fraud and errors, through the use of large data sets.  Mr. Domiano and his team were able to identify millions in erroneous payments that were eventually returned to the state. He has years of experience with external and internal auditing at various agencies throughout Louisiana. Mr. Domiano and his wife, Kelly, are proud parents of one-year-old daughter, Allie.

Dr. Rudolph Ellis

Grambling State University

Rudolph Ellis is the Assistant Director for Residential Life and a lecturer at Grambling State University.  He joined the Grambling family in 2011.    His educational background included a B.Sc. in English Education from Grambling State University, an M. Ed in Curriculum and Instruction from Grambling State University and an Ed. D in Developmental Education with concentration in Curriculum and Instructional Design from Grambling State University.  Rudolph teaches educational leadership and First Year Experience courses at the undergraduate level.  He has taught for over 10 years and has worked on several activities that aim to promote student success and retention.   He has served in a variety of leadership roles on and off campus and is involved in several outreach programs within the community. Those programs include the Go Youth initiative that caters to at risk youths from immigrant communities and the on campus International Student Organization. He is currently the coordinator of Pathways to Success Scholarship Program as well as the LGBTQIA initiative.  He also is a member of the Boy Scout Association and the International Red Cross Association. Ellis’ honors include Valedictorian for the Fall class of 2009, NADE William G White Graduate Fellow, Clinton Global Initiative Fellow and a Go Joven Fellow.  Rudolph has presented at local, state, national and international conferences and is a member of several organizations as well.  He has served on several departmental and unit committees on campus.  His interests include: Student Success and Retention, Social Media and Education, Living Learning Communities and African American Male Identity Development in Higher Education.

Sheilah Faucette

Grambling State University

Sheilah Faucette is the associate vice president for finance and administration at Grambling State University (GSU).  Faucette joined the Tiger financial management team in September of 2017.  She holds a B.S. in Accounting from Winston-Salem State University in Winston-Salem, North Carolina and a MBA from Pfeiffer University in Charlotte, North Carolina.  Although new to GSU, she is not to higher education.  Faucette has over twenty-five years of experience as an accomplished leader in higher education fiscal management. Prior to arriving in Louisiana, she worked at four other Historically Black Colleges and Universities in various capacities.  During her career she has held or managed directly or indirectly positions in the finance division from a payroll clerk level to an associate vice chancellor for business and finance.  She specializes in Banner Finance, financial statement preparation, contracts and grants management, problem resolution, business process improvement and the overall governance of a finance division.  Faucette is currently overseeing the Budget and Planning, Controller, Mail Room, Property Management, and Purchasing areas with a dotted line to Business Services.  Faucette is from Durham, North Carolina, a member of Delta Sigma Theta Sorority, Incorporated where she serves on the Internal Audit Committee and a member of the Winston-Salem State University National Alumni Association where she serves on the Finance Committee.  In her spare time, she enjoys domestic and international travel.  Her goal is to visit all states in the United States.  To date, she has traveled to 36 states and her last international trip was to Paris, France in 2017.


Kimberly Gallow

Northwestern State University

Kimberly “Kim” Gallow began her career in higher education immediately after graduating from Northwestern in 2015 as the Acadiana and Greater New Orleans area recruiter and was promoted six-months after to external affairs. She currently serves as the assistant director of development for the Northwestern State University Foundation. Her educational background includes a B.S. in Business Administration with a concentration in Marketing and is currently pursuing her M.A. of Student Affairs in Higher Education from Northwestern State. She later plans to pursue her doctoral degree in Educational Leadership or Adult Education. Kimberly has served and currently serves on countless on and off- campus committees such as the Association of Fundraising Professionals (AFP), Natchitoches Chamber Ambassador Program, Natchitoches Young Professionals (NYP), Council of Advancement and Support of Education (CASE), and a former member of the Mayor’s Health and Fitness Council for the City of Natchitoches. Gallow is also the assistant director of the university’s dance team, the Demon Dazzler Dance Line and an advisor for a variety of other on-campus organizations. In her spare time, Kim enjoys visiting with family, traveling, and serving others in need.

Dr. Christopher Gissendanner

University of Louisiana at Monroe

Chris R. Gissendanner is the Associate Director of the School of Sciences and Graduate Coordinator for the College of Arts, Education, and Sciences and the Biology M.S. program at the University of Louisiana Monroe. He joined the ULM biology faculty in 2004 and currently holds the rank of Associate Professor. Gissendanner was also a member of the School of Pharmacy faculty for over five years before returning to the School of Sciences in 2017. He has a B.S. in Biological Sciences from Florida State University and an M.S. and Ph.D. in Cellular Biology from the University of Georgia. He completed his post-doctoral training at New England Biolabs in Ipswich, MA, and has pursued an externally funded research program in developmental genetics as both a biology and pharmacy faculty member. Gissendanner has also been involved in several undergraduate science education initiatives, including the Howard Hughes Medical Institute SEA-PHAGES program that has been a part of the ULM biology curriculum since 2008. He serves on the External Advisory Committee for the Arkansas IDeA Networks for Biomedical Research Excellence and is the Associate Treasurer and At-large Executive Committee member for the Association of Southeastern Biologists. In his free time he enjoys non-fiction reading and cooking.

Dr. Lindsey Keith-Vincent

Louisiana Tech University

Dr. Lindsey Keith-Vincent serves as the director of Outreach and External Funding and as the director of the Science and Technology Education Center (SciTEC) for the College of Education at Louisiana Tech University.  In her capacity at SciTEC, she collaborates with colleagues across the nation and helps develop and support STEAM-focused initiatives in the PK-20 arena. She manages a number of university efforts including the Office of Professional Education Outreach (OPEO), the IDEA Place, and Louisiana’s NASA Educator Resource Center. She also serves as PI or Co-PI on a variety of sponsored projects including UTeachTech, a replication of the UT Austin secondary STEM teacher preparation model. She is a former classroom educator and holds a B.A.in Secondary English Education, an M.S. in Adult Education, certification in Biology education and an Ed.D.in Educational Leadership.

S. H. Kenney, Jr.

Nicholls State University

  1. H. Kenney, Jr. serves as the Chief Human Resources Officer at Nicholls State University, having joined the Nicholls State team in July 2017. Academically Kenney has matriculated at universities around the globe. Professionally, Kenney is a certified Senior Professional in Human Resources and has worked in corporate America, owned and operated restaurants, and has now found his calling in higher education.  Civically, Kenney serves as a Board Member for several non-profit organizations.  Socially, Kenney is a re-charter member of Howard University’s chapter of Alpha Phi Omega National Service Fraternity, a member of Sigma Alpha Pi (The National Society of Leadership and Success), and a Life Member of Kappa Alpha Psi Fraternity, Inc.  Personally, Kenney serves as an advisor, mentor and tutor for many youth and youth organizations, finding the greatest joy in seeing our youth at the point in which they realize for themselves the talents and skills they possess.

Dr. Fran Lemoine

Northwestern State University

Francene J Lemoine is the Director of the School of Biological and Physical Sciences at Northwestern State University. Lemoine joined the faculty of Northwestern State in 2006 and is now a professor of Biology. Her educational background includes a B.S. in Biology from University of Southwestern Louisiana, a Ph.D. in Cell and Molecular Biology from Baylor College of Medicine, and post-doctoral fellowships at the University of North Carolina at Chapel Hill and Duke University Medical Center. Lemoine teaches a variety of biology courses at Northwestern State (including Cell Biology and Virology) and serves as the faculty sponsor for the Beta Beta Beta Biological Honors Society. During her time as Director, the School of Biological and Physical Sciences has created a new degree program in Applied Microbiology and increased student enrollment by nearly 20%. Lemoine is passionate about student and faculty engagement and is dedicated to improving the sciences at her institution.

Dr. Julia Letlow

University of Louisiana at Monroe

Julia Letlow is the Executive Director of External Affairs and Strategic Communications at the University of Louisiana Monroe. Her experience in higher education began at ULM in 2003 as a teaching associate in the Communications Department. She continued her graduate studies at the University of South Florida and completed her Ph.D. in Communication. Julia began her professional career at ULM in 2009 working on special projects for the Provost and V.P. of Academic Affairs. She was then offered a position at Tulane University School of Medicine as the Director of Education and Patient Safety. During her tenure there she created a curriculum for physicians to strengthen their communication skills. In 2014, Julia and her husband, Luke, moved back to north Louisiana to run the congressional campaign for Dr. Ralph Abraham where she served as Communications Director. After Dr. Abraham’s successful race, Julia accepted the Director of Marketing and Communications position back at her alma mater. She recently accepted more responsibility as the Executive Director where she serves as the governmental liaison on behalf of the university and provides oversight of strategic communications and initiatives to enhance a favorable public image of ULM. Julia and Luke currently live in Start, LA and love spending time with their new son, Jeremiah John.

Devonia Love-Vaughn

Louisiana Tech University

Devonia Love-Vaughn is the director of Multicultural Affairs, advisor for the Black Student Union and National Pan- Hellenic Council, and First Year Experience instructor at Louisiana Tech University.  Love-Vaughn joined the Louisiana Tech University staff April 2016.  Her educational background includes bachelors and master’s degrees in Social Work from the University of Kentucky.  Love-Vaughn has over 20 years of professional experience as a social worker, therapist, counselor, coordinator, advisor and adjunct lecturer in Kentucky, Florida, West Virginia, Washington and California. Love-Vaughn has spent the last eight years of her career in higher education crediting the career change to the love of education, the joy of working with diverse populations and having an educational impact in the lives of college-age young adults.  She is known for her professionalism, strength-focused approached and engaging leadership style that inspires and motivates both students and colleagues. Qualities she has found serve her well when conducting diversity workshops, developing minority recruitment/retention strategies and advocacy for diversity and inclusion to better the campus community. Her diverse perspective and broad-based background has sharpened her assessment and analytical skills that have proven to be beneficial when chairing Behavioral Standards and Honor Council committees. Love-Vaughn plans to begin working on an Ed.D. in higher education administration in Fall 2018 at Tech. Love-Vaughn states that the degree is personal goal that will only enhance her educational and professional experiences.  Love-Vaughn has been married to LaMonte Vaughn, Jr. for 20 years and they are blessed to be the proud parents of Brianna (16).

Dr. Margarita Perez

University of Louisiana at Lafayette

Margarita Perez is the dean of students at the University of Louisiana at Lafayette. Perez began her career in higher education in 1997 as an Area Coordinator at Southeastern Louisiana University. Throughout her 21 years in higher education, she has worked in numerous facets of the Division of Student Affairs including: residential life, orientation, student involvement, leadership development, student government, student conduct, academic programming, career development, and assessment. Previously, she served as the Assistant Vice President for Student Affairs at Spring Hill College in Mobile, Alabama. Margarita received her Bachelor of Arts from Loyola University New Orleans and earned a Master of Education in Educational Administration from the University of New Orleans. Recently, she received her Doctor of Education in Educational Leadership from the University of Louisiana at Lafayette. She enjoys spending time with family, cheering on the Ragin Cajuns, and the New Orleans Saints, and traveling.

Dr. Mohammad Saadeh

Southeastern Louisiana University

Dr. Saadeh is an Associate Professor and the new department head for the newly created Department of Industrial and Engineering Technology at Southeastern Louisiana University. He graduated from University of Nevada Las Vegas in 2012 with a PhD in Mechanical Engineering. Later that year, he joined Southeastern as an Assistant Professor of Engineering Technology. He also earned an MBA degree in 2017 from Southeastern Louisiana University. He enjoys working with students on projects and research ideas in and out of the classroom. In addition, he helps in recruiting high school students and takes pleasure in demonstrating projects to his son’s classes. For the past three years, he has been an active member of the Tangi STEM coalition that promotes STEM activities and events in Tangipahoa parish. In 2017, Dr. Saadeh was nominated the Endowed Research Professor in Industrial Technology.

Dr. Brigett Scott

Nicholls State University

Brigett Scott, is the Interim Assistant Dean of the College of Nursing and Allied Health and the Head of the Department of Allied Health Sciences at Nicholls State University. Scott joined the faculty at Nicholls in 2002 as an Instructor and the Coordinator of the Dietetic Internship Program, she now holds the rank of Associate Professor. She received a B.S. in Dietetics from Nicholls State University, a M.S. in Human Nutrition from the University of Southern Mississippi, and a PhD in Nutrition and Food Systems from the University of Southern Mississippi. Scott has served on the university’s Faculty Senate as President and has chaired several other committees on campus. She is currently the Chair of the university’s Policy and Procedure Manual Committee. She is a member of two national honor societies, Kappa Omicron Nu and Phi Kappa Phi. She is also a member of the Academy of Nutrition and Dietetics. Scott has also served as the President of the Louisiana Academy of Nutrition and Dietetics and was honored by them with the 2014 Outstanding Dietitian of the Year award.

Dr. Peter Sheppard

University of Louisiana at Lafayette

Dr. Sheppard supervises 34 full-time faculty in a department that enrolls roughly 1000 undergraduate and graduate students seeking initial or advanced k-12 teacher credentials.  During his tenure as department head EDCI has soared to all-time highs in grant productivity and publications while consistently being among the largest producers of teachers in the state. He has contributed to the development of multiple new graduate courses and programs. He oversees an annual departmental budget of 2.5 million dollars and currently serves as principal investigator on two National Science Foundation projects whose total value exceed $3 million.  As a mathematics education researcher he has received roughly $7 million in funding and is also co-director of the Louisiana Education Research Consortium. The overarching goal of his research is to uncover demonstrable ways in which the mathematics schooling experiences of underrepresented groups is enhanced so that discussions regarding the cerebral capacity of the aforesaid shift from embellishing test score discrepancies to fostering a culture of mathematics excellence.  He is lead author of a forthcoming book, Strengthening Mathematics Reasoning Among Middle School Students  (Rowan and Littlefield). Holder of the SLEMCO/BORSF Professorship in Education, Dr. Sheppard has earned a range of commendation (non exhaustive):  Phi Delta Kappa International Emerging Leader Award, American Council on Education Spectrum Aspiring Leader, Louisiana Association of Teachers of Mathematics Outstanding College Mathematics (Education) Professor, Two time winner of the UL Lafayette Outstanding Achievement in Research and Sponsored Activities Award, Three time UL Lafayette Outstanding Advisor Award Winner.  He is married and is the proud father of two beautiful daughters.

Tanner Stines

McNeese State University

Tanner Stines is entering his fourth year as the Associate Athletic Director for Administration and Operations at McNeese.  In his role, Stines oversees business affairs, team travel and scheduling, human resources, marketing/ticketing and game operations, while providing senior level administration support to the athletic department. He works closely with the Director of Athletics on the oversight of all capital projects daily, and has been integral in managing many of the new facilities upgrades to campus.
Stines also oversees the marketing/ticketing relationship with Learfield Sports regarding sponsorships and fulfillment, while working closely with all athletic department staff, and serves as the operational liaison to campus departments. In his time at McNeese Stines has been integral to the advancement of the athletic department through various efforts such as the new agreement with Under Armour and BSN Sports, the creation and execution of the Rowdy Sports Properties contract, and other athletic department partnerships.  Before coming to McNeese, Stines served in Internal Operations for the University of Georgia Athletic Association. He played an instrumental part in leading and implementing construction plans and serving as a team member on all UGA Athletic Association capital projects.  Stines spent four years as Coordinator of Graphics and Displays at UGA where he planned and maintained the museum exhibits and historical archives of all athletic facilities. He helped organize and implement repairs, inspections, graphics maintenance while also communicating regularly with coaches, department heads, contractors, alumni and athletic directors.   Stines spent his college years as an undergrad working as an equipment manager for the UGA football program, after which he transitioned into his role as the football operations intern. In all he spent five seasons with the football program, under the direction of head coach Mark Richt.  Stines is a graduate of the University of Georgia in Business and Marketing obtained in 2010 while earning his Masters in Sports Management in 2014.  Stines is married to the former Megan Winkler of Baton Rouge.

Dr. Kim Williams

University of New Orleans

Kim Williams is the director of the Lester E. Kabacoff School of Hotel, Restaurant and Tourism Administration at The University of New Orleans.  In addition to serving as the director, Williams is also the graduate coordinator of the master’s program in hospitality and tourism management. She serves as the chair of moMENtum, an African-American male graduation success committee at the University of New Orleans. She is also the faculty advisor for the Disney College Program, American Hotel and Lodging Association UNO Student Chapter and Eta Sigma Delta Honor Society. Williams previously worked in the lodging industry in the sales, housekeeping and banquet departments. Upon completion of her Ph.D., she worked at LSU as an instructor in the hospitality professional program.  Williams serves on the Greater New Orleans Education Foundation board, the Delgado Hospitality Advisory Board, the St. Charles Parish Business Advisory board, Southeast, Central & South American Federation of the International Council on Hotel, Restaurant, and Institutional Education board and the Disney College Program Faculty Advisory board. She is a member of the International Council on Hotel, Restaurant and Institutional Education, Mid South Women in Tourism (MSWIT), Louisiana Travel Promotion Association and the Network of Executive Women in Hospitality. She has received numerous teaching awards including the Omicron Delta Kappa – UNO Circle Outstanding Faculty Award, Outstanding Faculty Award, First Year Advocate Award and Outstanding Faculty Student Choice Award. She also received the 2017 Progressive Black Student Union Outstanding Faculty Award. Williams’s research interests include hotel operations, human resources, crime and tourism, resilience, business continuity, and virtual reality in hospitality training.  Williams has published in numerous journals including the Journal of Teaching in Travel and Tourism, Journal of Human Resources in Hospitality & Tourism, Advances in Hospitality and Leisure, and the International Journal of Hospitality and Tourism Administration.  She has presented her research at conferences including Dubai, Puerto Rico, and Hawaii. She received the Best Paper Award at ICHRIE for a paper entitled, “A Conceptual Framework for Attracting Generation Y to the Hotel Industry Using a Seamless Hotel Organizational Structure.”  Williams received a bachelor of arts in general studies, a master’s in business administration and a Ph. D. in urban studies with a focus on urban tourism from the University of New Orleans. She also received the prestigious Certification in Hotel Industry Analytics.  Williams was featured in the City Business-New Orleans Ones to Watch for Education for 2018.

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